by collectivity | Apr 29, 2014 | articles
18 Ways to Keep A Customer Only promise what you can actually do! Communicate cooperation Stay calm and focused even if your customer gets upset Never openly tell a customer they are wrong…inform them and educate them. Convey your enthusiasm so that they notice...
by collectivity | Apr 24, 2014 | articles
What can be more frustrating than dealing with debtors who just refuse to pay? Well, let us begin by asking a few questions. 1 Does the company have the ability to pay? If it doesn’t…well you’re just wasting your time. Threaten to withhold shipments,...
by collectivity | Apr 10, 2014 | Blog
The dreaded bankruptcy notice! What does one need to know when you receive such a notice? Who is the debtor? Who is their attorney of record? Is there an attorney of record or did they file on their own? Usually indicated as “In re:” for the debtor. Which...
