This little article on debt collectors being proven to be wrong, caught my eye. It’s funny, that a debt collection agency should find themselves in the position of being in the national press admitting they are wrong, and tragic.
Tragic for the bad press the situation brings to an unscrupulous CLIENT, not the agency. Tragic in the year and a half negative impact on the person that was accused of being a debtor.
The hallmark of an excellent collection agency, is validating their debt, and treating all involved with firm dignity and respect. This should never have happened, but we are glad to see that the individual has had their credit cleared, the debt collection agency did the right thing, and that charges are still pending against the real perpetrator.