We are exclusively a commercial collections agency, we do not do personal collections

The Attorney Agency Relationship

Understanding the Attorney Agency Relationship Assessing the Attorney Agency relationship is a very important aspect to the collection process. Is the attorney there to “pick up the pieces” when the agency fails in their attempts? Are they a necessary and costly evil?...

Psychology and Debt Collection

The Role of Psychology in the Debt Collection Process The art to completing a successful debt collection past due involves the use of psychological principals. The most effective approach is to influence human behavior…to plant in the debtor’s mind a flow of thought...

18 Ways to Keep and Lose a Customer

18 Ways to Keep A Customer Only promise what you can actually do! Communicate cooperation Stay calm and focused even if your customer gets upset Never openly tell a customer they are wrong…inform them and educate them. Convey your enthusiasm so that they notice...

Collection Agencies and What They Do

Collection Agencies deal primarily with the collection of claims asserted by an individual or business entity against another. There are two types of claims: Commercial Claims – consist of an obligation incurred during the course of conducting a business which arises...

Court Costs and Suit Fees, Oh My!

COURT COSTS  While costs and procedures differ materially from state to state, attorneys will usually request sufficient sums to cover expenses for the filing fee, service of the summons and complaint, costs for the entry of judgment, writ of execution, abstract of...